Azura Ikat Grace Handbag

Returns Policy

We do not accept any returns unless the product received is damaged. From time to time we may make mistakes, we apologise in advance for that and hope that you will give us a second chance.If you have received an incorrect or damaged item, please contact us with your order number and an image and description of the issue within 72 hours of delivery of package. We will replace your order subject to examination of damages. Any issues reported after 72hrs will not be considered for replacement as the package has been out of our warehouse for a considerable amount of time and in conditions beyond our control.

Exchange Policy

Aaral is a make-to-order brand to minimise wastage, which means that only after an order is confirmed online it goes into production. So, we request the customer to place an order only after double checking with their preferable size and length of the garment. However , we only replace/exchange items if they are defective or damaged from our end or there is a size issue from our end. If you need to exchange it for the same item, send us an email at aaralclothing@gmail.com It must also be in the original packaging with tag and must be returned within 7 days.